Thanks to the Internet, the digital landscape has become the best platform for young entrepreneurs to jumpstart their career and make a difference. For some, it’s as easy as finding a gap in the market and taking advantage of it by providing a service or a product to fill it in. While for others, it’s attempting to penetrate a market with a lot of competition.
However, a significant number of people starting an online business fail because of certain decisions which are otherwise avoidable. Little mistakes borne from underestimating the value of analytics to not knowing the voice of the customer.
To improve your chances of success, avoid these common mistakes when starting and managing an online business.
Thinking website and app builders are inferior
Whether you’re a blogger or the owner of a corporate start-up, a website would help any business while trying to create an online presence. You would require someone to help you come with the best corporate web design for your site, and that can be next to impossible to do without any professional help. These experts are likely to keep in mind a lot of things that you might forget, for example, mobile optimization, user-friendly layout, and much more. A lot of new website owners feel that website builders don’t offer them a lot of room in terms of uniqueness and creativity. But remember that templates offered by Internet registrars like the website builder from Australian domain registrar called Crazy Domains, are customizable. You can easily drag and drop, upload photos, and change up the colours of the template. What’s more is these templates are mostly search engine optimized and mobile adaptive, two things Google wants.
When to comes to apps, every online business requires a custom app designed to showcase the brand identity, be easy to navigate and be available for downloading on Android and iOS devices preferably. Even after taking care of these primary concerns, there would be a lot more that goes into building an app from scratch. This can be quite complicated for someone without any app-building experience, which is why most businesses would rather pick an app development agency (you can refer to this list on Visual Objects for example) that can carry out the process for them seamlessly.
Not having a full-proof plan
While you don’t need a 20 pages of a business plan when starting an online business, you still need to have some sort of outline. This should include what gap in the market you’re addressing, the customers you’re targeting, the overall voice of your content, and the budget.
Skipping on learning the customer’s voice
Most who are new to business often skip learning about their customer’s voice, and there’s a big reason it should be included in your plan: connection. If you can’t connect with your customers, not able to use their tone of voice and language, you’re going to suffer from a confused business identity. Your customers look to see what you have to offer, perhaps they want a subscription service for receiving products, this means recurring payments can be set up monthly when they get they get it, making the process easier to manage. This will need to be factored into a business plan with the customer in mind.
Making products cheaper than they should be
Another big mistake is undervaluing the products being sold. This is a tactic used by new entrepreneurs to get people’s attention, thinking that they can just adjust it in the future. Don’t do this.
Instead, sell it for a price that it should be so you can make a profit. And while it’s fine to adjust price points in the future, just make sure that you’ve not set the bar too low so that if prices do go high, it isn’t too surprising. Besides, if you’re going to offer a discount, the sale is going to be more obious.
Opening too many social media sites
The most important page to have is a website. After creating one, it’s just a matter of creating and publishing unique and relevant content. However, social media is imperative to reach customers who rely on it for product recommendations.
In this regard, you can just choose at least two social media sites so that you’re not spread too thin. Facebook definitely should be one of your networks. Depending on what you’re offering, you can choose Twitter or Pinterest if you’re image heavy.
Finally, do a lot of research on digital marketing and the strategies you can execute to make your page number one. But keep in mind that the key to learning which works for your online business is through testing. Your decisions will then be based on reliable information if you can take the time to test out features and strategies on your customers.
Author: Oliver Curtis
Hi there. I’m Oliver. I’m just a young boy from the outskirts of… Okay, that’s a lie, I’m not a young boy anymore, although I certainly feel that way at heart.